Introduction
This policy explains how we use personal data. It applies to lincolnvanconversions.co.uk and our customer communications.
Who we are
Lincoln Van Conversions Ltd is the data controller for this website. We trade as Lincoln Van Conversions. Contact us at contact@lincolnvanconversions.co.uk or +12345678.
What data we collect
We may collect your name and contact details. We may collect vehicle details and project requirements. We may collect messages you send to us. We may collect booking and invoice records. We may collect basic website usage data.
How we collect data
You give data when you call, email, or use our forms. We may collect data through cookies and similar tools.
Why we use your data
We use data to provide quotes and plan work. We use data to deliver Lincoln Van Conversions and related aftercare. We use data to manage bookings, invoices, and customer support. We use data to improve our website and service. We use data to meet legal and tax duties.
Lawful bases
We process data to perform a contract or take steps before a contract. We process data for legitimate interests, like customer support and planning. We process data by consent for optional cookies where used. We process data to meet legal obligations where required.
Sharing your data
We may share data with suppliers needed for your project. We may share data with service providers like hosting and IT support. We may share data with professional advisers where needed. We do not sell your personal data.
International transfers
Some providers may store data outside the United Kingdom. If this happens, we use safeguards required by data protection law.
Data retention
We keep personal data only as long as needed. We also keep some records to meet legal obligations.
Your rights
You can ask for access to your personal data. You can ask us to correct inaccurate data. You can ask us to delete data where the law allows. You can ask us to restrict or object to processing. You can ask for data portability where it applies. You can withdraw consent for optional cookies at any time.
Complaints
If you have concerns, contact us first. You can also complain to the United Kingdom data protection authority.
Security
We use practical measures to protect personal data. No system is fully secure, but we act quickly on risks.
Children
Our services are for adults. We do not knowingly collect data from children.
Changes to this policy
We may update this policy when our practices change. The latest version will be published on our website.