Introduction
These terms apply to lincolnvanconversions.co.uk and our work. They cover quotes, bookings, builds, repairs, and related advice.
About us
Lincoln Van Conversions Ltd is a limited company in the United Kingdom. We trade as Lincoln Van Conversions. Contact us at contact@lincolnvanconversions.co.uk or +12345678.
Our services
We provide Lincoln Van Conversions and related work. This may include design, build work, maintenance, and repair. Some projects include used vans or tail lift installation. We confirm the agreed scope in writing.
Quotes and bookings
Quotes are based on the scope and the vehicle details you provide. Parts prices and availability can change before booking. A booking starts when we confirm your scope in writing. We may request a deposit before we schedule work.
Payments
Payment terms are agreed in writing before work starts. We may use staged payments for longer builds. You must pay invoices on time to avoid delays. Late payment may pause work until paid.
Changes to scope
You must approve the design and scope before build work starts. Changes after approval can add cost and time. We will confirm change impacts in writing.
Timelines and delays
Any timeline is an estimate unless we confirm a fixed date in writing. Delays can happen due to parts lead times or uncovered vehicle issues. We will keep updates clear when plans change.
Your responsibilities
You must provide safe access to the vehicle at the agreed time. You must tell us about faults, damage, or past modifications. You must remove personal items before work starts. You must keep the vehicle insured where required.
Vehicle condition and hidden faults
Older vans can hide corrosion, leaks, or wiring issues. If we find hidden faults, we will explain options and costs. You can choose to pause, change scope, or proceed.
Safety, weights, and road use
Conversions can affect payload, handling, and safety. We will discuss payload and weight checks as part of planning. You are responsible for staying within legal weight limits. You are responsible for telling your insurer about modifications. You are responsible for any vehicle notifications required by law.
Use and care
You must use the conversion and equipment as explained at handover. Poor use or poor maintenance can cause failures. We can provide maintenance and repair where agreed.
Aftercare and repairs
Aftercare work depends on availability and parts supply. We will confirm the scope and costs before repair work starts. Repairs may require diagnostic time before a firm quote.
Used vehicles
If we supply a used van, we will describe known condition in writing. Used vehicles can have wear and faults due to age. You should inspect and test drive where possible. We do not guarantee future performance of a used vehicle.
Intellectual property
Design documents and drawings remain ours until paid in full. You may use them for your project once paid. You must not copy them for commercial use.
Website use
You must not misuse the website or attempt unauthorised access. Content is provided for general information only. You should contact us for advice on your specific vehicle.
Limitation of liability
We do not exclude liability for death or personal injury caused by negligence. We are not liable for indirect or consequential losses. We are not liable for losses caused by information you withheld. Our liability is limited to what the law allows.
Cancellations
If you cancel before work starts, tell us in writing. Deposits may be non-refundable if costs were already committed. If you cancel during work, you must pay for work completed. We will set out cancellation terms in your booking documents.
Complaints
If something is wrong, contact us as soon as possible. We will review the issue and propose a practical next step. Use contact@lincolnvanconversions.co.uk or +12345678.
Governing law
These terms are governed by the laws of the United Kingdom. Any disputes are handled in the courts of the United Kingdom.